Frequently Asked Questions
Everything you need to know about our home visit treatments, packages, and recovery approach.
Each treatment session lasts between 45 to 60 minutes. The initial assessment session may take slightly longer (around 60–75 minutes) because our physiotherapist conducts a thorough root-cause musculoskeletal evaluation, reviews previous MRI/X-ray reports, tests joint range of motion, and designs your personalized rehabilitation roadmap.
Home sessions are conducted by our senior qualified physiotherapists — Dr. Arpita Singh (Specialist in Musculoskeletal, Sports Rehabilitation & Women's Health) and Dr. Muntaha Jafri (Specialist in Neurological, Paediatric & Respiratory Rehabilitation). Both hold certified qualifications and years of proven clinical hospital and home-care experience.
We provide home visits across all major parts of Lucknow, including Integral University Road, Jankipuram, Jankipuram Extension, Gomti Nagar, Gomti Nagar Extension, Hazratganj, Aliganj, Indira Nagar, Mahanagar, Vikas Nagar, Rajajipuram, Alambagh, Chowk, Husainabad, Faizabad Road, Sitapur Road, Kanpur Road, Sultanpur Road, Sushant Golf City, Shaheed Path, Chinhat, and Ashiyana.
Yes! Our doctors carry compact, medical-grade portable electrotherapy machines (TENS, IFT, Muscle Stimulator), therapeutic ultrasound units, kinesiology taping kits, sanitized resistance bands, and mobilization accessories right to your bedside. You receive complete hospital-standard treatment at home.
Most orthopedic, neurological, and post-operative conditions respond exceptionally well to home visits. We frequently treat acute back/neck pain, cervical spondylosis, sciatica, knee osteoarthritis, frozen shoulder, ACL tears, ankle sprains, post-joint-replacement stiffness, stroke hemiplegia, facial Bell's palsy, and pregnancy-related pelvic pain.
We believe in 100% transparent pricing without hidden surprises. You can choose a single pay-as-you-go per-session rate or opt for 5, 10, or 15-session rehabilitation packages. Multi-session packages offer significant cost savings per session, free milestone re-evaluations, priority booking slots, and reduced or waived travel charges.
We accept all modern digital payment modes including UPI (Google Pay, PhonePe, Paytm, BHIM), direct bank transfer, and cash. You receive digital payment receipts on WhatsApp and email for your personal medical records or reimbursement claims.
The fastest way to book is via WhatsApp (+91 78008-26015) or by calling us directly. Slots can often be confirmed within 15–30 minutes, and same-day home visits are available subject to locality schedule openings.
We understand that life happens. If you need to postpone or cancel a session, please give us at least 4 hours advance notice via phone or WhatsApp. Multi-session package visits are never lost — they simply get rescheduled to your next convenient day and time.
No formal referral is strictly required to schedule an evaluation, as our physiotherapists are certified autonomous practitioners qualified to evaluate musculoskeletal conditions. However, if you already have physician notes, surgery discharge summaries, or X-rays, keeping them handy assists us in accelerating your tailored care.
Still Have a Specific Question?
Chat directly with Dr. Arpita Singh or Dr. Muntaha Jafri. Send your question, pain symptoms or reports on WhatsApp for prompt clinical guidance.